Shipping & Delivery
- Once your order is placed, you will receive a confirmation email that will include your order details and the selected shipping method.
- Your order confirmation email will show the stock status for each individual item purchased (either “in-stock” or a future expected shipping date for backordered items)
- Once the order has shipped, you will receive a shipping confirmation email. Please click on the “Track Shipment” link within the email to receive the most up-to-date tracking information. If you have a tracking number, you can also check the status by clicking here.
- Please allow 3-5 business days transit time to receive your order once it has shipped. This time frame pertains to orders placed within the continental United States and does not include Alaska and Hawaii.
Processing Time – Processing time is the amount of time it takes to prepare your item(s) to ship. In-stock items received by 12PM EST normally process the same day or the next business day.
Backordered/Future Ship Items – Once a backordered item is received in the warehouse, it will ship immediately via the selected shipping method.
Business Days – Business days are defined as Monday-Friday, excluding holidays.
Free Shipping on Orders $75+ – Orders that have a subtotal of $75 or more qualify for free U.S. ground shipping without the use of a code.
Cancellation and Change Policy – We cannot edit an order once it has been placed. Due to automatic order processing, orders can only be canceled within an hour after it has been placed.
U.S. Territories – Orders for the U.S. Territories will be shipped via the United States Postal Service and are not qualified for Express delivery. U.S. Territories include: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Minor Outlying Islands, U.S. Virgin Islands and U.S. Armed Forces – Americas, Europe and Pacific.
P.O. Box and APO/FPO – Sorry, we are unable to apply Express Shipping to P.O. Boxes, APO/FPO, or U.S. territory addresses.
Standard Shipping – In-stock items shipping from our warehouse should arrive to you within 3-5 business days after your order is placed.
Express Shipping – For an additional $24.95 per shipping address, express shipping can be applied to in-stock items only for most destinations within the continental United States. Orders received by 12PM EST typically will process the same or next business day. You should receive your order within the next two business days.
Local Delivery – Local Delivery applies to the South Florida area (Miami/Dade, Broward, Palm Beach County). Orders of $150.00+ qualifies for Local Delivery. Upon checkout, select Local Delivery as shipping method. Once order is placed, a rep will contact you via phone number provided to schedule delivery date and time.
